Below are some of are common questions about orders
Of course you can, especially if you're sending it to me! Kidding of course. Just enter the delivery address and add that it is a gift in the order notes. We will make sure the pricing information is left off.
We package all jewellery in lovely branded boxes but we do not offer gift wrapping.
This simple, email firstname.lastname@example.org with your order number and the changes you'd like made and we can to work on that right away.
All wedding and promise rings are custom orders and can take 3 weeks for production. If you need it sooner, email email@example.com and we will see if we can accomidate your timeline.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
We do ship internationally via Royal Mail International Track & Sign service. We can not guarantee a date for delivery but will provide tracking information so you can stay up to date on your delivery. We do require your package be signed for, this cuts down on theft.
It is our intention to get your items in the mail 24 - 48 hours after the order is placed however, we do not ship on Saturday or Sundays.
We understand you might not be fully satisfied with your purchase. We offer hassle free returns up to 30 days after shipping. Email firstname.lastname@example.org and we will walk you through the return process.
Below are some common questions about our products
Yes you can. When ordering any ring from our Wedding Collections or Promise Rings you can add an engraved message. Be sure to add the desired message to the "additional order notes." Check spelling and punctuation before submitting as Argentium Collections can not be held responsible for mistake made by the customer.
In most cases we can provide you with a different chain length, however you will incur a cost as pendant pricing includes the standard chain length. It is best to email email@example.com ahead of your order to be sure we are able to make any changes you'd like.
YES! Argentium is free of tin - the metal most people are allergic too. It is hypoallergenic making it perfect for sensitive skin like yours.
Argentium Silver is low maintenance, easy to care for and simple to keep clean.
Simply wipe with a soft cloth or, for more intricate pieces, wash in warm soapy water, then rinse and dry immediately to avoid water marks.
An occasional wipe with a clean silver polishing cloth or Argentium Care Cloth will help to maintain Argentium Silver’s beautiful shine and lustre.
Please do not use ‘dip’ polishes with Argentium Silver.
As recommended for other precious metals, it is advisable to remove Argentium Silver jewellery before entering swimming pools / jacuzzis and before carrying out activities where Argentium Silver could come into contact with chemicals.